Just wanted you to know that I received my purchase today. They are both wonderful! Once again, you've done an outstanding job. Looking forward to the next time.
John C.

Q: How long will my order take?
A: Orders received Monday through Friday will ship within 48 hours, unless there is a holiday involved. Unframed orders are shipped Priority Mail and normally take three days. Framed orders are shipped DHL and take 5 to 7 days to arrive. Please email or telephone us regarding shipments outside of the U.S.
Q: Can we put a sentiment on the certificate to personalize it more?
A: Yes, as long as it does not exceed 45 spaces total. Examples: "Happy birthday - (Birth date)" "Love is ........ " "You're the greatest (Mom) (Dad)" "The day we became one (date)" Note: The sentiment line appears at the bottom of the single name certificate.
Q: On a double name certificate, is there space enough for a longer sentiment?
A: Yes, on a certificate with two names, there are two lines of 45 spaces each. One line appears above the names and one at the bottom of the certificate. Examples: Top Line - "The day we became one - May 5, 2002" Bottom Line - "Our Special Day" Top Line - Love is... Bottom Line - ...for Always and Always. Top Line - "Together Forever" Bottom Line - "September 20, 2001" Top Line - "I made a wish... Bottom Line - ...and you came true"
Q: How do I know what all of the characteristics will be before I order the certificate?
A: You can preview your selected certificate, mat, and frame in the shopping cart by choosing Preview. If you would like to know what the characteristics are for the name(s) selected, call our office at (928) 204-1726, we will be happy to help you.
Q: How do I build a certificate?
A: You start building a certificate by selecting "Build A Certificate" Building a certificate takes five simple steps. The steps are: 1. Select an art background. 2. Select a matte. 3. Select a frame. (Optional) 4. Enter the name(s) to appear on the background. (maximum 2 names per certificate) 5. Add it to the cart. You may then build another certificate or continue to checkout.
Q: What is the sentiment line for?
A: To allow you to add a sentiment regarding the purpose of the certificate. Happy Anniversary, Happy Birthday, Love is....., are a few of the examples. If you need help with a sentiment for your gift, call us at 928-204-1726.
Q: What is your privacy policy?
A: We at Names And More want you to tell your friends about our site. We want you to feel comfortable about us so that you will return to our site again. To achieve this, we need you to trust us like you trust your best friend. This is where privacy comes in. We will never release your e-mail address to anyone outside of our company. To receive a free name origin and meaning, we ask that you voluntarily enter your name and e-mail address so that we can forward the information to you. If the information that you provide is inaccurate, we cannot send you the free information that you requested. The personal information that you provide during the ordering process will be automatically encrypted (only we can read it) using a program very similar to that developed for the military. We are committed to keeping your personal information safe. To protect your privacy and security, we will take reasonable steps to verify your identity before granting you access to your personal information. It is against the law for us to keep your credit card information in our computer files. After fulfilling your order, this information is deleted. Should you have any questions or concerns about these privacy policies, please send us e-mail at customerservice@namesandmore.com or call 928-204-1726.
Visa/MasterCard/Discover accepted